Marketing & Consumer Contact Compliance

Every customer interaction is regulated by a patchwork of state and federal laws. From email campaigns and text messaging to telemarketing and loyalty programs, businesses face significant exposure if compliance is overlooked. We help companies structure their marketing and consumer outreach to meet legal requirements without losing business impact.

We advise clients on:

  • TCPA, CAN-SPAM, CCPA/CPRA, and other privacy regulations
  • Advertising and disclosure requirements
  • Customer consent management and recordkeeping
  • Loyalty and promotional program compliance
  • Vendor and marketing partner contracts
  • Regulatory investigations and enforcement actions

Our attorneys combine industry knowledge with regulatory insight to help businesses communicate effectively with customers while avoiding fines, litigation, and reputational harm.

Attorneys

Our attorneys understand the compliance challenges businesses face in reaching customers across multiple channels. They have defended clients in TCPA and privacy class actions, guided companies through regulatory inquiries, and developed compliance frameworks that support effective marketing while reducing risk. With practical experience across industries, including automotive, retail, and e-commerce, they help businesses engage customers confidently and lawfully.